SplashShopper Probems

I’ve been a loyal user of SplashShopper on the Mac and on the Palm for years. It’s one of the best shopping applications out there, fast, responsive and allows the creation of many lists and stores. When I got my new iPod Touch I was looking forward to...

Customer Service, the Good and the Bad

4 recent incidents prompted this mini-rant about customer service. First the Bad: We were one of the very first users of Sprint PCS service. We were in San Diego and had a Pioneer Plan phone. The deal was the phone was to have no monthly fees for life but paid a very...