RMPBS Signal Lost in Translation

PBS is the only TV channel that has actual useful programs. Real news via Nightly Business Report and the Newshour and interesting shows, documentary and entertainment. Unfortunately for much of rural America the vaunted digital transformation is a joke. You see a...

Salt in Old Wounds

OK, So not satisfied with canceling our Pioneer Plan phone without contacting or notifying us at all, Sprint had the gall to send us this letter. Yep, they are asking if we still need that line or it will be cancelled. I called and was told that the letter went out in...

Customer Service, the Good and the Bad

4 recent incidents prompted this mini-rant about customer service. First the Bad: We were one of the very first users of Sprint PCS service. We were in San Diego and had a Pioneer Plan phone. The deal was the phone was to have no monthly fees for life but paid a very...